Refund policy
At Aneralife, your satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.
Returns Due to the nature of dietary supplements and health products, we accept returns within 30 days of the delivery date under the following conditions:
- The product is unopened and in its original sealed packaging
- The product has not been used or tampered with
- Proof of purchase is required
For health and safety reasons, we are unable to accept returns on opened or used products.
Refunds Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Damaged or Defective Products If you received a damaged or defective product, please contact us within 7 days of delivery at info@aneralife.com with photos of the damage. We will arrange a replacement or full refund at no cost to you.
Non-Returnable Items
- Opened or used supplements
- Products purchased on sale or with a discount code (unless defective)
- Gift cards
Exchanges We only replace items if they are defective or damaged. If you need an exchange, contact us at info@aneralife.com.
Shipping Costs Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.
Contact Us For any questions about your return or refund, please contact us at: 📧 info@aneralife.com 🌐 shop.aneralife.com